January 07, 2020
Want to communicate quickly and efficiently as a company? E-mail is of course an option, but text messages are always read! If you regularly send messages to your customers, you can also send text messages via the internet. Convenient and effective!
Efficient and affordable
Text messages can be used perfectly for customer support, but they are also useful for marketing purposes. Because you enter directly on the smartphone, you reach your customers almost always and immediately.
Text multiple people at the same time
The great thing about texting? It can be done via the internet and in bulk! This can be done very easily via your email program. By dividing the numbers into groups, you can easily start directing and communicate directly, all from your trusted email software. Handy to send your customers a reminder, to follow up on whether they are satisfied with your product or to propose new solutions.
It's even possible to set certain conditions for when text messages should leave. This way you can start working very personalized and set up certain flows. Handy to automate part of your customer service or to attract more customers.
Link with your CRM package
With 'SMS over IP' you can also perfectly link sending text messages to your CRM or ERP package. This way you keep an overview, a history and everything is neatly centralized. In this way, the text messages sent will be stored in each individual customer file.
Would you like to text messages inexpensively?
Via which telecom provider you can text the cheapest? Well, we at Netcom Solutions are happy to find out for you. We always keep our finger on the pulse and can offer you the best telecom rates. As an independent specialist, we provide you with independent advice and reduce your costs. But we go beyond just substantial savings, we also think along with you on a business level.
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