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What about the music on hold on your telephone exchange

December 24, 2019

At Netcom Solutions we are happy to help you with the best telecom rates and we also help you with the choice of your telephone exchange, but have you already thought about the waiting music? Are you going for a boring tune or do you want to let the latest monster hit from Like Mike & Dimitri Vegas blast through the phone? We can also advise you on this ...

Pleasant waiting music on your telephone exchange

Making waiting for your customers pleasant is a plus in a service. Of course you keep the waiting times as short as possible and a high-performance telephone exchange ensures a minimum of errors, but nice music eases the suffering. However, know that playing popular music is bound by some rules. 

Under the name UNISONO, Sabam, Simim, Play Right and Fair Compensation join forces. It is a one-stop environment that allows companies to pay the rights to music and to regularize their situation. Have you just made substantial savings on your telecom bill, then you don't want a fine for your waiting music, do you? 

Request a license easily 

It is very easy to apply for a license via the UNISONO website. Online you choose from a number of categories and the use of music on hold on telephone lines is a possible option. Know that the tariffs that are used are calculated on the number of telephone lines that can be simultaneously connected by the telephone exchange to the outside world. If you work with a telephone exchange with IP technology, the rate is calculated on the number of full-time equivalents included in the social balance. 

Of course you can also opt for royalty-free tunes that are often included in the telephone exchange itself. You don't have to pay anything for this. If you want more information about this, contact us via the button below 

KNOWING MORE?

Would you like to know more about the rules or do you want to have your telephone exchange examined in its entirety? Contact the Netcom Solutions specialists. We are happy to advise you!

We are happy to advise you!
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